Phaonix - Notice history

All systems operational

API - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Management Portal - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Core Infrastructure - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Switching - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Transit - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

DDoS Mitigation - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

cPanel - Shared01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

cPanel - Shared02 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

DirectAdmin - Shared01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

DNS - LV01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

DNS - NY01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

DNS - TX01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

HDD-LTS-BUH01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

SSD-BUH01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

SSD-NY01 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

Cfx.re → Game Services → CnL - Operational

Cfx.re → Game Services → Policy - Operational

Cfx.re → Game Services → Keymaster - Operational

Cfx.re → Games → Cfx.re Platform Server (FXServer) - Operational

Cfx.re → Games → Cfx.re Platform Server (FXServer) - Operational

Cfx.re → Game Services → Keymaster - Operational

Cfx.re → Games → FiveM - Operational

Cfx.re → Games → RedM - Operational

Cfx.re → Web Services → "Runtime" - Operational

Cfx.re → Web Services → Forums - Operational

Cfx.re → Web Services → IDMS - Operational

Cfx.re → Web Services → Server List Frontend - Operational

100% - uptime

Discord → Gateway - Operational

Discord → API - Operational

Notice history

Nov 2023

Management Panel (DCP)
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    The update has been postponed to tomorrow.

  • Investigating
    Investigating

    Currently investigating a potential power supply issue on our ops server, impacting the server management panel. Our tech team is en route to the data center today for a thorough assessment and resolution. Apologies for any inconvenience caused.

Infrastructure outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    Update: Tech is on site.

  • Investigating
    Investigating

    A network outage affected our network. Users reported connectivity issues, hindering operations.

Oct 2023

Network Performance Incident
  • Resolved
    Resolved

    We are pleased to announce that the recent network performance issue has been successfully resolved. The root cause of the incident was identified as a fibercut that affected multiple critical network providers, including TATA, Arelion, and Level3 fiber.

  • Investigating
    Investigating

    We are currently experiencing network performance issues that have resulted in slow connectivity and latency across our services. Our team is actively investigating the issue, and we are working in close collaboration with our vendor, to pinpoint the root cause and find a resolution.

Network Maintenance - Core
  • Completed
    October 21, 2023 at 10:30 PM
    Completed
    October 21, 2023 at 10:30 PM

    Maintenance has completed successfully

  • In progress
    October 21, 2023 at 4:30 PM
    In progress
    October 21, 2023 at 4:30 PM

    Maintenance is now in progress

  • Planned
    October 21, 2023 at 4:30 PM
    Planned
    October 21, 2023 at 4:30 PM

    We will be undergoing maintenance on our core network.

Network Maintenance
  • Completed
    October 15, 2023 at 7:38 PM
    Completed
    October 15, 2023 at 7:38 PM

    Maintenance has completed successfully.

  • Planned
    October 15, 2023 at 1:05 PM
    Planned
    October 15, 2023 at 1:05 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Network Maintenance - Upgrade
  • Completed
    October 06, 2023 at 9:30 AM
    Completed
    October 06, 2023 at 9:30 AM

    Maintenance has completed successfully

  • In progress
    October 06, 2023 at 5:30 AM
    In progress
    October 06, 2023 at 5:30 AM

    Maintenance is now in progress

  • Planned
    October 06, 2023 at 5:30 AM
    Planned
    October 06, 2023 at 5:30 AM

    We will be performing maintenance in all our locations to upgrade our overall capacity. While no outage is expected, there may be brief periods of higher latency as we connect and let traffic balance across the links.

Sep 2023

Maintenance Notice - Shared02 Web Hosting Server
  • Completed
    September 28, 2023 at 7:31 PM
    Completed
    September 28, 2023 at 7:31 PM

    The scheduled maintenance has been completed.

  • In progress
    September 28, 2023 at 3:46 PM
    In progress
    September 28, 2023 at 3:46 PM

    Maintenance is now in progress.

  • Planned
    September 28, 2023 at 3:45 PM
    Planned
    September 28, 2023 at 3:45 PM

    We want to inform you that we will be performing critical maintenance on our Shared02 web hosting server, starting in approximately one hour from now. This maintenance is essential to ensure the continued reliability and security of your hosting environment.

    During this process, there will be an expected downtime of around 15 minutes for your website. We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as swiftly as possible.

    Your understanding and patience are greatly appreciated as we strive to provide you with the best hosting experience. If you have any urgent concerns or questions, please do not hesitate to contact our support team.

Core Routing Upgrades
  • Completed
    September 08, 2023 at 1:06 PM
    Completed
    September 08, 2023 at 1:06 PM

    Maintenance has completed successfully.

  • Planned
    September 07, 2023 at 11:01 PM
    Planned
    September 07, 2023 at 11:01 PM

    We will be undergoing core routing upgrades across all locations. No outage is anticipated during this time.

Upgrade Preparation
  • Completed
    September 07, 2023 at 10:08 AM
    Completed
    September 07, 2023 at 10:08 AM

    The scheduled maintenance has been completed.

  • In progress
    September 07, 2023 at 1:24 AM
    In progress
    September 07, 2023 at 1:24 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    September 07, 2023 at 1:22 AM
    Planned
    September 07, 2023 at 1:22 AM

    We will be executing some pre-upgrade preparation steps in order to ensure a smooth core routing upgrade. This will not have any affect on your services.

Sep 2023 to Nov 2023

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