Outage in VA/DFW

Resolved

Major outage

Started over 2 years agoFebruary 07, 2024Lasted about 18 hoursFebruary 07, 20244:07 AM9:42 PMUTC

Affected

Transit

Updates

Resolved
February 07, 2024 at 9:42 PMUTC
Resolved
February 07, 2024 at 9:42 PMUTC
This incident has been resolved.
Monitoring
February 07, 2024 at 5:22 AMUTC
Monitoring
February 07, 2024 at 5:22 AMUTC
We have located the issue, and implemented a temporary fix for the issue. As of now, traffic previously routing through Ashburn has been diverted to the next closest pop for your user. We are working on a full scale solution, and will have an update ASAP.
For now, things should be stable with slightly increased latency being possible. We will also be sharing a full scale RFO in the next few days.
Identified
February 07, 2024 at 4:58 AMUTC
Identified
February 07, 2024 at 4:58 AMUTC
We are continuing to work on a fix for this incident.
Update
February 07, 2024 at 4:50 AMUTC
Update
February 07, 2024 at 4:50 AMUTC
No updates to share. Still working/investigating the issue.
Investigating
February 07, 2024 at 4:07 AMUTC
Investigating
February 07, 2024 at 4:07 AMUTC
We are currently investigating this incident.

Phaonix - Outage in VA/DFW – Incident details